 | Overview |
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Corporate investments and usage of Information Technologies increases day by day in order to provide betterr quality services.
Companies need expertise and huge amount of investment in order to keep up to dated IT infrastructure. This scenario causes lack of concentration on the core business. Dora Telekom expertise allows companies to focus on their core business and maintain the infrastructure outsourced.
Dora Telekom provides all in one data center solutions via its own facilities.
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Dora Telekom Value Added Services are : |
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| Service Level Management |
| Backup - Secured Storage Space |
| Alert Services |
| Licensing Rental |
| Advanced E-mail Services |
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Antispam / Antivirus Gateway |
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Service Level Management : |
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| Dora Telekom SLM - Service Level Management is the management service that provides various procedures and checklists. Dora Telekom keeps the customer satisfaction at the top priority. All SLM contracts are visible on the customer portal for further monitoring. |
| Monitoring |
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Monitoring of service quality due to business rules and end user experiences |
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Online monitoring of SLM checklist |
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| Reporting and Feedback |
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Feedback of the cases which risks the business continuity |
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Reporting history for outdated monitors |
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Backup - Secured Storage Space : |
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| Data loss is the hardest reality of today's business world. Data loss causes big impacts on IT knowledge and financial departments. Main reasons of a data loss are hardware failures, application errors, human factors and natural disasters. |
| Dora Telekom Backup Services offer high available data backups to be restored in case of a disaster. |
| Advantages |
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Restore to original data in case of disaster |
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Recover corrupted files |
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Prevent financial loss caused by data loss |
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Alert Services : |
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| Dora Telekom Alert system allows end users to get an SMS and / or e-mail on any kind of hardware or application failures or connection interruptions. |
| This service minimizes the intervention time and maximizes the business continuity. |
| All servers and network equipments and applications are monitored 7/24 by Dora Telekom NOC. |
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Microsoft Licensing : |
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| Dora Telekom Licensing services offer Microsoft licenses on monthly payment basis with Microsoft SPLA (Service Provider License Agreement) partnership. |
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SPLA provides all Microsoft products for your dedicated / colocated servers, virtual private servers in order to host at Dora Telekom facilities. |
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Advanced E-mail Services : |
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| E-mail Archiving |
| Nowadays e-mails are having more importance at business life. Therefore e-mail archiving becomes a "must" for companies. E-Mail archiving offers whole backup of all incoming / outgoing messages and list in a database format. |
| Archived e-mails can be viewed, downloaded or resent via web user interface. E-mail archiving also includes Antivirus / Antispam gateway. |
| ETRN (Extend Turn) |
| Dora Telekom ETRN, offers a temporary messaging gateway for your end users while mail server is not reachable. All archived mails can be delivered to the main server as soon as the server gets online. |
| This service is very useful in case of hardware or connectivity failure since the messaging features are the basics of business life. |
| E-mail Antivirus / Antispam Gateway |
| Dora Telekom Antivirus / Antispam Gateway keeps the main mail server hassle free as most of the message traffic is made by spammers. |
| Graphical web user interface provides e-mail monitoring with full rights. Mails at quarantine folder can be viewed, downloaded or resent via web user interface. |
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